About Team Tito
Team
Who are we?
Team Tito is a software company based in Dublin, Ireland, with team members in Ireland and the UK.
Founded upon strong ethical values, we pursue excellence by aiming to provide the highest level of service and standards. We continually strive to create delightful experiences and to enrich people's lives with what we build and how we build. We want to be a force for good, and ultimately to inspire these values in our peers and our customers.
Founded by Paul and Doc, we started by building Tito, a growing platform and a sustainable business which has proudly processed over €520 million worth of tickets for thousands of organisers worldwide. We have received funding support from Enterprise Ireland and investment from a number of private individuals.
In 2020, COVID changed the world. Event organizers were forced to rethink their strategies, and so too did we. Vito is our new platform built from our years of experience running and supporting events.
While gathering in-person continues to be challenging for now (but gradually getting better 🤞🏻), we believe the future of events will be different and exciting, mixing traditional and less traditional approaches. Vito aims to provide a unique event experience while fostering the community around events; before, during and after.
Importantly, we’re building while prioritising the privacy and safety of participants.
It’s something we’ve been thinking about for a long time and we’re excited about the new opportunities it will bring to event organizers and participants.
What do we care about?
Integrity
We respect our customers, their customers and our team. Integrity is our top core value, and for us, it’s about minimising our potential to cause harm. We scrutinise our decisions under this lens and we always encourage feedback from the team and our customers.
We care about living those core values, and having opinions about how subtle software decisions can solve real problems. We know that hard problems can’t be solved overnight, but we care about trending toward our ideals, step by step.
Our team
Right now we’re a team of six and believe great things can be done with a small team. Because we’re small, everyone is involved and everyone feels like part of the business and the products. They care about our goals and about our future.
We want to build a meaningful and fulfilling working environment, and create the kind of company that if we saw someone else building it, we might want to join ourselves.
Our customers
They are the life and soul of our products. We grew Tito slowly to make sure we could listen to feedback and improve the product. Our customers span all walks of life, from community groups to tech giants, to cake festivals. They all have needs and wants and we try and provide software that will ease their day-to-day.
Life outside the office
Whether it’s spending time with friends and family, in the great outdoors or glued to Breath of the Wild, we encourage sensible working hours and personal days when needed.
Inclusivity
We care about inclusivity and diversity and our Leadership Team receive weekly training on how to build and promote a safe workspace that prioritises the most vulnerable.
Our products
We built Tito because we believe event registration can be better. A great attendee experience should start with us and we don’t take that responsibility lightly. We’re building Vito because we believe that there’s an unclaimed space around running events and building communities in a safety-focused and privacy-conscious way.
What you won't find at Tito?
Exponential growth
Gentle and organic is just fine with us. That’s not to say we don’t have ambition, we just don’t want to pursue growth at all costs and risk compromising the integrity of our business.
Meaningless engagement
We build and design to delight our customers, not entrap them. Same goes for sales and marketing. We value strong, lasting relationships, and not fast, one-off deals.
A metrics-only approach
Metrics are great for making informed decisions, but we believe that qualitative and quantitative decision-making should be made hand-in-hand, and that greatness lies in getting that balance right.
Ninjas, rockstars, or fantastic beasts
We prefer humans and humility. Of course, co-curricular exercise, musicianship and/or Dungeons and Dragons are always welcome.
The three things that guide us
- Ensuring that our actions now do not cause harm later. Having integrity.
- Ensuring that what we set out to do closely matches what we actually do. Pursuing excellence.
- Providing value where it is least expected. Seeking to delight.